Privacy Policy

Information We Collect

We collect information you provide directly to us, including:

• Birth date, time, and location for astrological calculations
• Email address for account creation and communication
• Chat messages and interactions with our AI astrologer Luna
• Payment information (processed securely by Stripe)

How We Use Your Information

We use the information we collect to:

• Provide personalized astrological readings and insights
• Calculate accurate natal charts and forecasts
• Process payments and manage your account
• Improve our AI astrologer's responses and accuracy
• Send you service updates and notifications

Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Secure servers with restricted access
• Regular security audits and updates
• PCI DSS compliance for payment processing

Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• To trusted service providers who assist in operating our website
• When required by law or to protect our rights
• With your explicit consent

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and data
• Export your data
• Opt out of marketing communications

Cookies

We use cookies to improve your experience on our website. You can control cookie settings in your browser preferences.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@natalchat.com
Address: NatalChat Privacy Office
European Union