Cookie Policy

Last updated: September 19, 2025

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and improving our service.

How We Use Cookies

Essential Cookies

These cookies are necessary for the website to function properly:

  • Session cookies: Keep you logged in during your visit
  • CSRF tokens: Protect against security threats
  • Language preferences: Remember your language choice

Analytics Cookies

These help us understand how visitors use our website:

  • Google Analytics: Tracks page visits and user behavior
  • Usage statistics: Helps improve our AI astrologer's performance

Functional Cookies

These enhance your experience on our website:

  • Chat preferences: Remember your chat settings with Luna
  • Theme preferences: Remember your display preferences
  • Notification settings: Manage your notification preferences

Third-Party Cookies

Some cookies are set by third-party services we use:

  • Stripe: Secure payment processing
  • Google: Maps and analytics services
  • Social Media: Social sharing buttons

Managing Your Cookies

You can control and manage cookies in several ways:

Browser Settings

All modern browsers allow you to change your cookie settings. These settings are usually found in the 'options' or 'preferences' menu of your browser.

Cookie Consent

When you first visit our website, we'll ask for your consent to use non-essential cookies. You can change your preferences at any time.

Note: Disabling cookies may affect the functionality of our website and limit your access to some features.

Cookie Retention

Different cookies have different lifespans:

  • Session cookies: Deleted when you close your browser
  • Persistent cookies: Stored for a specific period (usually 30 days to 2 years)
  • Analytics cookies: Typically stored for 2 years

Your Rights

Under GDPR and similar privacy laws, you have the right to:

  • Know what cookies we use and why
  • Give or withdraw consent for non-essential cookies
  • Access and delete your data
  • Object to processing for legitimate interests

Updates to This Policy

We may update this Cookie Policy from time to time. We'll notify you of any significant changes by posting the new policy on this page and updating the 'last updated' date.

Contact Us

If you have questions about our use of cookies, please contact us at:

Email: privacy@natalchat.com
Subject: Cookie Policy Inquiry